FAQ – Solely Beauty

FREQUENTLY ASKED QUESTIONS

ABOUT THE NAILS

Each Solely Beauty set includes 10 nails, selected according to the size you choose at checkout.

The Fall Luxe Collection is available in two shapes: Tapered Square and Almond.

Tapered Square: approximately 24–25 mm
Almond: approximately 24–25 mm

Shapes and lengths vary by style. The available options for each set will be listed directly on the product page.

We recommend measuring your natural nails before placing your order to ensure the best fit.

Our Sizing Guide walks you through exactly how to measure each nail and choose your size.

Length varies depending on the shape you select.

For reference:

Medium Tapered Square: approximately 24 – 25 mm
Medium Almond: approximately 24 – 25 mm

Yes! With proper application, removal, and care, your Solely Beauty nails can be worn again.

For the best chance of reusing your set, never pull or force the nails off. Gently remove any remaining adhesive and store your nails safely between wears.

APPLICATION & WEAR

Your Solely Beauty set comes with everything you need for application: nail glue, 2 sheets of adhesive tabs, nail file, buffer, cuticle pusher, alcohol wipes, and step-by-step application instructions.

You can apply your nails using either the included nail glue or adhesive tabs, depending on how long you’d like to wear your set.

Proper prep is key to getting the best fit and wear, so we recommend following our Application Guide before getting started.

It all depends on how long you want to wear your nails.

Adhesive tabs are perfect for shorter wear, special occasions, or when you want an easier removal.

Nail glue is best when you’re looking for a longer-lasting hold.

We include both with your set, so you can choose whichever works best for you.

Wear time will depend on your application method, nail prep, and everyday activities.

Adhesive tabs: 2 - 4 Days
Nail glue: 2 - 4 Weeks

Proper prep and application will always help you get the most out of your set.

Never pull or force your nails off.

Soak your nails in warm, soapy water with a little oil until the adhesive begins to loosen. Gently work around the edges of each nail until it releases.

If there’s resistance, keep soaking — your natural nails will thank you.

ORDERS & SHIPPING

Please allow 3 – 5 business days for your order to be processed before shipping.

Once your order is on the way, you’ll receive an email with tracking information.

Please keep in mind that processing time and shipping time are separate.

We offer two shipping options within the U.S.:

Standard Shipping — $6.95
Express Shipping — $15

You can select your preferred shipping option at checkout. Please note that our 3 – 5 business day processing time is separate from shipping time.

At this time, Solely Beauty ships within the United States only. We hope to expand international shipping in the future, so stay close for updates. ♡

As soon as your order ships, you’ll receive a shipping confirmation email with your tracking information.

It may take a little time for tracking updates to appear after your shipping confirmation is sent.

We begin preparing orders as soon as possible, so changes and cancellations cannot be guaranteed once an order has been placed.

If you notice an issue, please contact us as soon as possible and we’ll do our best to help before your order is processed.

If something happens to your package during delivery, please contact us with your order number and tracking information so we can help determine the next steps.

If your order arrives damaged, please include clear photos of the package and damaged items when contacting us.

RETURNS & OTHER QUESTIONS

Due to the nature of our products and for hygiene purposes, opened or worn nail sets cannot be returned or exchanged.

If there’s an issue with your order, please contact us so we can review it and help.

For full details, please visit our Return Policy.

We strongly recommend measuring your nails and reviewing our Sizing Guide before placing your order.

Because your set is prepared according to the size selected at checkout, we are unable to guarantee exchanges or replacements due to an incorrectly selected size.

If you’re unsure about your size before ordering, reach out to us — we’re happy to help.

Restocks will vary depending on the style and collection. Keep an eye on our website and social pages for restock announcements, availability updates, and new releases.

Have a question we didn’t answer? We’d love to help.

Visit our Contact page to get in touch, and we’ll get back to you as soon as possible.